Exato Technologies Limited, incorporated in 2016, is a customer transformation partner that provides technology-driven solutions to improve customer engagement and operational efficiency. The company focuses on CXaaS and AI-as-a-Service, offering intelligent, scalable systems that use AI, automation, and cloud platforms to deliver faster and smarter customer service. With a team of over 60 engineers in India and global delivery partnerships in regions like the USA and Singapore, Exato works with major clients including MakeMyTrip, RBL Bank, IGT Solutions, IKS, and WNS. Supported by collaborations with NICE Ltd., Acumatica, and Mitel, it provides integrated solutions in customer experience, ERP, and unified communications. Its services span CX and Analytics, Unified Communications and Infrastructure, and Exato IQ, serving sectors such as BFSI, Healthcare, Retail, Telecom, Manufacturing, and IT/ITeS & BPO/KPO. As of August 31, 2025, the company employs 134 permanent staff members.