Ujjivan Small Finance Bank Limited, established in 2017, is focused on providing banking and financial services to underserved and unserved sections of society in India with the aim of promoting financial inclusion. Promoted by Ujjivan Financial Services Limited, the bank leverages strong technology systems and an integrated lending approach to serve individuals, women entrepreneurs, and small businesses. It operates across 24 states and union territories, serving around 4.72 million customers through a wide network of banking outlets, ATMs, asset centers, and phone banking facilities, supported by a multilingual mobile banking app. The bank offers a diverse range of loan products including agriculture, housing, micro banking, personal, vehicle, and small enterprise loans, along with savings and current accounts, deposits, debit cards, Aadhaar services, insurance products, and digital banking features such as UPI, internet and mobile banking, RuPay cards, and biometric ATMs, while using digital systems to improve loan processing, credit assessment, and collections.